Returns & Exchanges
At TUBBZ, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns and exchanges. All items must be returned in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your parcel to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.